1. Data controller and scope
This notice has been prepared pursuant to Article 10 of Law No. 6698 on the Protection of Personal Data ("KVKK") to inform persons participating in the tours in Türkiye and abroad, school trips and EventArt events we organise, as well as the parents, teachers and institutional representatives who register on their behalf.
| Data controller | Seçkinler Hazır Giyim Turizm Otelcilik Eğlence Organizasyon Reklam Gıda Sanayi ve Ticaret Limited Şirketi ("TatiliYakala") |
|---|---|
| MERSİS no. | 0758026108700015 |
| Address | Merkez Mah. Abide-i Hürriyet Cad. No:191/11 Şişli / Istanbul |
| Electronic notification address | 25979-14221-98384 |
| E-mail and telephone | [email protected] · 0212 232 09 80 |
| TÜRSAB licence no. | A-12881 |
2. Personal data processed
The data requested varies depending on the type of tour. We request only what is necessary for the service you choose.
| Data category | Data | When requested |
|---|---|---|
| Identity | Full name, Turkish identity number or, for foreign nationals, passport number and nationality, date of birth, gender | For accommodation, transport and insurance procedures |
| Contact | Telephone, e-mail, address; for minor participants, the parent's contact details | Every tour |
| Travel documents | Passport details and expiry date, documents required for visa applications, flight and booking details | International tours and programmes with flights |
| Customer transaction | Booking, room and seat preferences, contract and invoice details, requests and complaints | Every tour |
| Finance | Payment amount, payment date, bank transfer/EFT details, invoice details | When a payment is made |
| School and institution information | School or institution name, class, details of teachers and the group leader, parental permission document | School trips and corporate programmes |
| Visual records | Photographs and videos taken during a tour or event | Only if images are taken; your explicit consent is obtained separately for use in promotion |
| Health (special category) | Information you provide voluntarily, such as food allergies, chronic conditions, medication use or disability | Only if you provide it and with your explicit consent |
3. Purposes of processing
- Establishing and performing the tour, trip or event contract; arranging bookings, transport, accommodation, guiding services and admission tickets
- Taking out travel health insurance or other insurance
- Providing support with the visa application process for international tours
- Communicating with participants, parents and school officials during the tour, and making the necessary notifications in emergencies
- Carrying out payment, invoicing and accounting procedures
- Fulfilling obligations arising from the legislation to which we are subject as a travel agency and from requests by competent authorities
- Managing requests and complaints, and protecting rights in legal disputes
4. Method of collection and legal grounds
Your data is collected in physical and electronic form, from you or from the parent, school or institution registering on your behalf, through the Tour Registration and Explicit Consent Form, contracts, e-mail, WhatsApp, telephone and face-to-face meetings. The legal grounds are as follows:
- Processing is necessary for the establishment or performance of a contract (KVKK Art. 5/2-c)
- Processing is expressly provided for by law and necessary to fulfil our legal obligation (Art. 5/2-a and Art. 5/2-ç): for example, invoice and accounting records, and identity notification for accommodation and transport
- Processing is necessary for the establishment, exercise or protection of a right (Art. 5/2-e)
- Processing is necessary for our legitimate interests (Art. 5/2-f): ensuring service quality and tour safety
- Your explicit consent for health data and for photographs to be used in promotion (Art. 5/1 and Art. 6)
5. Data relating to children
On school trips and tours with minor participants, data is provided by the parent or legal representative, or by a school official with their knowledge. We use this data only for organising the trip and ensuring its safety. We do not use photographs of children for promotional purposes without the parent's explicit consent.
6. Transfer
Your data may be transferred to the following recipients only to the extent required by the service:
- Hotels and accommodation facilities, airlines, coach and transfer companies, guides, museums and event operators
- Insurance companies
- For international tours, hotel, transport and guiding service providers in other countries, and the consulates and visa application centres to which visa applications are made
- Banks and payment institutions, our financial adviser and legal advisers
- Public institutions and organisations authorised by law
Transfer abroad: On international tours, hotel, transport and guiding services are provided by businesses abroad, so transferring your data abroad is an inherent part of the service. These transfers are made in accordance with Article 9 of the KVKK: on the basis of an adequacy decision or appropriate safeguards where these exist and, where they do not, on an occasional basis, because the transfer is necessary for the performance of the contract (Art. 9/6-b) or on the basis of your explicit consent (Art. 9/6-a).
7. Retention period
Records relating to contracts and invoices are retained for the periods required by legislation such as the Turkish Commercial Code and the Tax Procedure Law. Copies of documents such as passports and visa papers are deleted or destroyed once the tour has been completed and any claims have been concluded, unless there is an obligation requiring their retention. Health information is deleted at the end of the tour. Data whose retention period has expired is deleted, destroyed or anonymised.
8. Your rights under Article 11 of the KVKK
By applying to the data controller, you have the right to:
- learn whether your personal data is being processed;
- request information about it if it has been processed;
- learn the purpose of the processing and whether the data is used in accordance with that purpose;
- know the third parties in Türkiye or abroad to whom personal data has been transferred;
- request the correction of the data if it has been processed incompletely or inaccurately;
- request its deletion or destruction under the conditions set out in Article 7 of the KVKK;
- request that the correction, deletion or destruction be notified to the third parties to whom the personal data has been transferred;
- object to any outcome to your detriment arising from the analysis of the processed data exclusively through automated systems;
- claim compensation for damage if you suffer damage due to the unlawful processing of personal data.
You hold all of these rights. On school trips, these rights are exercised on behalf of the child by the parent or legal representative.
9. Application
The methods of applying to exercise these rights and the information your application must include are set out on the Data Subject Application page. Your application will be concluded free of charge as soon as possible according to its nature, and within thirty days at the latest; if the process requires an additional cost, a fee may be charged in accordance with the tariff set by the Personal Data Protection Board.